bon bon Frequently Asked Questions

1. What types of products do you offer at Bon Bon?

We offer a carefully curated selection of unique gifts, including charming cards, fragrant candles, whimsical toys, stylish accessories, home decor, stationery, and more. Our collection features items that you won’t find in big box stores, ensuring that each gift is special and distinctive.

2. Do you offer same-day delivery?

Yes! We provide same-day local delivery for our gifts and floral arrangements within the DeKalb area. Just place your order by a certain time, and we'll ensure it arrives promptly.

3. Do you sell flowers?

Yes, we do! Our sister business, Willrett Flower Company, is conveniently located in the same building. WFCo. offers a delightful selection of everyday flowers as well as floral arrangements for events. You can place your order in person at our store, by calling us at 815-517-1576, or online at shopwillrettflowercompany.com. Explore our ready-to-go arrangements, create your own bouquet, or request a custom commission tailored to your needs! Flowers and plants are not available for nationwide shipping at this time.

4. Can I order gifts online for nationwide shipping?

Absolutely! Bon Bon offers nationwide shipping for our curated gifts, allowing you to send unique treasures to loved ones no matter where they are. Simply browse our online collection and place your order for delivery.

5. Do you provide gift wrapping?

Yes, we offer beautiful gift wrapping options to enhance your gifting experience. Our team can wrap your chosen gift to ensure it looks stunning when presented to the recipient.

6. Can I get help choosing the perfect gift?

Of course! Our friendly and knowledgeable staff is here to assist you in finding the ideal gift for any occasion. Whether you visit us in-store or reach out via phone or email, we’re happy to provide personalized recommendations based on your needs.

7. Are your products sourced from local or independent brands?

Yes, we are committed to supporting local and independent brands. Many of the products we carry are from woman-owned, minority-owned, and LGBTQ+ owned businesses, reflecting our values and dedication to diversity.

8. Can I return or exchange a gift?

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange a gift, please contact us within 30 days of purchase, and we’ll be happy to assist you with the process.

Our shop is filled with playful designs and whimsical touches, ensuring that each item radiates joy and personality.

From our carefully sourced products by independent brands to our eye-catching displays, every detail reflects our commitment to quality and creativity. We believe that gifting should be an enjoyable experience, and our colorful, fun atmosphere embodies that philosophy, making each visit to Bon Bon feel like a whimsical adventure filled with laughter and surprises.

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